Are you shipping internationally: NO
If the package is lost in transit:
- This is a worst case scenario but not impossible with any logistics partner anywhere in the world. We assure our customers that your payment is safe with us and will be refunded in full (100%) including shipping charges (if charged) as a credit to your bank or card using which you have paid us.
- If you would like to go for a different product (after knowing that your product is lost in transit), we can give you a gift voucher for the full amount that you can use on your next purchase. If not, your money will be refunded in full.
Any time, to track your order – Go to the “My Accounts” link to see the update of your order. You may also contact customer service at firstname.lastname@example.org